Right of withdrawal

You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, email) or - if the item is left to you before the deadline - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 Para 1 and 2 EGBGB as well as our obligations in accordance with Section 312g Paragraph 1 Sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To meet the cancellation deadline, it is sufficient to send the cancellation or the item in a timely manner. The revocation must be sent to:
incaming media GmbH, Carl-von-Ossietzky Str. 45, 02826 Görlitz
or by fax to 03581/ 401341

General terms and conditions of business

General terms and conditions of business

§ 1 Scope
For the delivery of our goods from the areas of printed matter and publishing, the following delivery and payment conditions apply exclusively from November 1, 2019. Any existing different purchasing conditions are only binding if they have been confirmed by us in writing. Verbal agreements must be in writing.


§ 2 Payment
Payment, net price plus VAT and shipping must be transferred via PayPal. If purchase on account has been agreed separately, payment must be made within 10 days without deductions.

§ 3 Late payment
In the event of late payment from 30 calendar days after the invoice date, default interest of 2% above the Bundesbank's discount rate, as well as reminder fees of €5.00 per reminder, must be paid. After the second reminder period has expired (60 calendar days from the invoice date), a reminder notice will be initiated at the responsible local court.

§ 4 Delivery
The contractor carries out the shipping for the client with due care, but is only liable for intent and gross negligence. The goods are insured according to the respective shipping company. If the goods are delivered free of charge using company-owned vehicles, we assume liability for any transport damage. Operational disruptions - both in the contractor's operations and in those of a supplier - in particular strikes, lockouts, war, riots and all cases of force majeure, but also disruptions in the area of Deutsche Telekom services, the failure of communication systems and gateways, etc., do not justify this to terminate the contractual relationship. The principles governing the abolition of the business foundation remain unaffected. The delivered goods remain his property until all claims of the contractor against the client that exist on the invoice date have been paid in full.

§ 5 Complaints
The client must always check the conformity of the delivered goods with the contract. Complaints are only permitted within one week of receipt of the goods. Hidden defects that cannot be found after immediate inspection can only be asserted against us if the complaint is received by us within 6 weeks of the goods leaving our premises. In the event of justified complaints, we will, at our discretion, provide repairs and/or replacement delivery, excluding other claims, up to the amount of the order value. Unless a guaranteed feature is missing or we or one of our other vicarious agents are proven to have acted with intent and gross negligence. The same applies in the event of a justified complaint about the replacement delivery. However, in the event of delayed, omitted or unsuccessful replacement delivery, the client can withdraw from the contract (§361 BGB remains unaffected). Liability for consequential damage caused by defects is excluded unless the contractor or his vicarious agent is guilty of intent or gross negligence. Defects in part of the delivered goods do not give rise to a complaint about the entire service. Over- or under-deliveries of up to 10% of the agreed delivery quantity cannot be objected to.

§ 6 Final provisions
The place of performance and jurisdiction for all claims and legal disputes arising from the contractual relationship is Görlitz. It is only the law of the Federal Republic of Germany. A legal successor of the client is also bound to the obligations arising from the contract. Should any provision of this agreement be or become invalid, this will not affect the effectiveness of the remaining provisions. Rather, in place of the ineffective provision, a substitute provision that corresponds to the purpose of the contract or at least comes close to it applies, which the parties would have agreed to achieve the same economic result if they had known that the provision was ineffective. The same applies to the incompleteness of the provisions.

As of November 1, 2019

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